Main Agenda

Registration Desk

05:30 PM - 07:25 PM NonePlaza Registration Desk, Plaza / Concourse Level

Registration Desk

07:30 AM - 05:25 PM NonePlaza Registration Desk, Plaza / Concourse Level

CEO Program Featuring the Disney Institute - Sold
Out

08:00 AM - 04:25 PM NoneGrand Ballroom 2, Tower/Second Level

Certified Professional Standards Administration --
$35

08:00 AM - 04:55 PM Diane Mosley, RCE,Patrick Reilly, RCE,Richard
Haggerty
Grand Ballroom 1, Tower/Second Level

RCE CAE Plus Exam

08:00 AM - 09:40 AM NonePlaza Court 7, Plaza/Concourse Level

RCE Exam

08:00 AM - 11:40 AM NonePlaza Court 6, Plaza/Concourse Level

CIPS Global Programs for Associations -- $75

08:30 AM - 12:25 PM NoneDirector’s Row I, Plaza/Lobby Level

e-PRO Day 1 -- $75

08:30 AM - 04:25 PM NoneDirector’s Row J, Plaza/Lobby Level

REALTOR® Party Immersion Day Training

08:30 AM - 02:55 PM NoneWindows, Tower/Second Level

CMLS Best Practices

09:00 AM - 03:55 PM NoneGovernor’s Square 12, Plaza/Concourse Level

Commercial Membership By Design -- $75

01:00 PM - 04:25 PM NoneDirector’s Row I, Plaza/Lobby Level

Elevate Your Fundraising Plan with NAR's RPAC
Online Program

02:00 PM - 02:25 PM NonePlaza Court 7, Plaza/Concourse Level

Dale Retirement Video Booth

03:00 PM - 04:55 PM NonePlaza 1 on the Plaza Level

PAC Management System Overview

03:00 PM - 03:40 PM NonePlaza Court 7, Plaza/Concourse Level

RPR® Resources for Core Standards - Consumer and
Member Outreach Made Easy

03:00 PM - 03:55 PM Karen FranceGovernor’s Square 14, Plaza/Concourse Level

AE Institute Welcome Lounge

04:00 PM - 05:55 PM NonePlaza Ballroom AB, Plaza/Concourse Level

AE Young Professional Network (YPN) Meet Up

05:30 PM - 07:25 PM NoneAppaloosa Grill – Wright Room (2nd floor), 535
16th Street

Continental Breakfast

07:00 AM - 07:40 AM NonePlaza Exhibit Area, Foyer Level

Registration Desk

07:30 AM - 03:55 PM NonePlaza Registration Desk, Plaza / Concourse Level

Opening Session

08:00 AM - 09:25 AM Joe MogliaPlaza Ballroom, Plaza/Concourse Level

Build Bridges with Brokers

09:45 AM - 10:40 AM Adorna Carroll, ABR, CIPS, CRB, GRI, SRS, ePRO,
SFR
Grand Ballroom 1, Tower/Second Level

What Members Really Want

09:45 AM - 10:40 AM Leigh Brown ABR, CIPS, SRS, e-PRO, SFR, SRESGrand Ballroom 2, Tower/Second Level

What Will the Industry Look Like in the Next 10
Years?

09:45 AM - 10:40 AM Steve MurrayWindows, Tower/Second Level

Build Your Community Brand

11:00 AM - 11:55 AM Clint Skutchan RCE, ePROGrand Ballroom I, Tower/Second Level

Can You Hear Me Now? Three Essential Communication
Skills Effective Leaders Must Master

11:00 AM - 11:55 AM Terry Watson ABR, ABRM, AHWD, e-PRO, GREEN, GRI,
SRES
Plaza Ballroom, Plaza/Concourse Level

Demystify Distance Education

11:00 AM - 11:55 AM Roger Turcotte GRIWindows, Tower/Second Level

Embracing MLS Consolidation and Living to Tell

11:00 AM - 11:55 AM Anne Marie Matteo, RCE, CAE,Kevin McQueen,Carrie
Kendall, RCE,David Bennett, CAE
Grand Ballroom 2, Tower/Second Level

Dale Retirement Video Booth

12:00 PM - 01:25 PM NonePlaza 1 on the Plaza Level.

AEI Lunch & Learn - Get Involved, Get Ahead

12:15 PM - 01:10 PM Michele Holen, RCE,Ruth Hackney, RCEGovernor’s Square 12, Plaza/Concourse Level

AEI Lunch & Learn - HR Staffing Issues

12:15 PM - 01:10 PM Kevin Watkins, MBA, SPHRGovernor’s Square 10, Plaza/Concourse Level

AEI Lunch & Learn - Networking Roundtables

12:15 PM - 01:10 PM NonePlaza Exhibit, Plaza/Concourse Level

AEI Lunch & Learn - REALTOR® University - The
Master's Experience

12:15 PM - 01:10 PM Jim Haisler, MRE, RCE, AHWD, BPOR, CIPS, e-PRO Governor’s Square 16, Plaza/Concourse Level

AEI Lunch & Learn - The Rise of the #Anywhere
Office

12:15 PM - 01:10 PM Nick Kremydas, e-PRO, RCEGovernor’s Square 11, Plaza/Concourse Level

Grab-and-Go Lunch

12:15 PM - 12:40 PM NonePlaza Foyer, Plaza/Concourse Level

AIP One-on-One Session

01:00 PM - 03:55 PM NoneTower Court A, Tower/Second Level

Build, Lead, and Grow Your Team Through Effective
Leadership

01:30 PM - 02:25 PM Marc CunninghamWindows, Tower/Second Level

Dancing with a Cactus: Dealing with Difficult
People

01:30 PM - 02:25 PM Kevin McNultyGrand Ballroom 1, Tower/Second Level

NAR Policy 101

01:30 PM - 02:25 PM Rodney Gansho RCEGovernor’s Square 15, Plaza/Concourse Level

Platforms, Portals, and Publishers, Oh My!

01:30 PM - 02:25 PM Gene Millman, ABR, AHWD, CRS, GRI,Bill Lublin,
CRS, CRB, GRI,Alex Lange,Rebecca Jensen,Anne Marie
DeCatsye, Esq.
Grand Ballroom 2, Tower/Second Level

State Chief Staff Meeting

01:30 PM - 02:55 PM NoneGovernor’s Square 14, Plaza/Concourse Level

Advocacy: Three Ways to Act

03:00 PM - 03:55 PM Elizabeth Hancock Green,Susie Helm, RCE,Kipp
Cooper, RCE,Brandon Alderete
Governor’s Square 15, Plaza/Concourse Level

Create a Winning Education Program

03:00 PM - 03:55 PM Dwayne Carte ABR, AHWD, BPOR, CIPS, e-PRO, GREEN,
MRP, RCE, RSPS, SFR, SRES, SRS
Windows, Tower/Second Level

Innovative Customer Service for Associations

03:00 PM - 03:55 PM Juanita McDowelle-PROGrand Ballroom 1, Tower/Second Level

Spokesperson Training for AEs

03:00 PM - 03:55 PM Peter Mosca, CCFA, e-PRO, GREEN, SFR, SRESGrand Ballroom 2, Tower/Second Level

Dale Retirement Video Booth

04:00 PM - 04:55 PM NonePlaza 1 on the Plaza Level.

New AE Networking Reception - By Invitation Only

04:00 PM - 04:55 PM NonePresidential Suite

RCE Designee “Early Access Pass” to Icebreaker
Reception

04:00 PM - 04:55 PM NonePlaza Ballroom, Plaza/Concourse Level

Icebreaker Reception

05:00 PM - 06:25 PM NonePlaza Ballroom, Plaza/Concourse Level

REALTOR® Party Breakfast

07:30 AM - 09:10 AM NonePlaza Ballroom, Plaza/Concourse Level

Registration Desk

08:00 AM - 02:55 PM NonePlaza Registration Desk, Plaza / Concourse Level

Anatomy of a Consumer Outreach Program A-Z

09:30 AM - 10:25 AM Nobu Hata,Sara Wiskerchen,David Greer,TJ DoyleGrand Ballroom 2, Tower/Second Level

How to Be Small and Mighty with Core Standards

09:30 AM - 10:25 AM Alice Martin, AHWD, GRI, RCE,Carol Lawhon,Gail
Pyszka,Denise Schultz, RCE,Maranda DeSanto, RCE
Windows, Tower/Second Level

PCI, PII, Data Security – What Does It All Mean
for Associations?

09:30 AM - 10:25 AM Lena Singer, Chris DeRosa RCE, CAE, IOMGrand Ballroom 1, Tower/Second Level

The Data Driven Campaign – Going to the Next
Level

09:30 AM - 10:25 AM Joe Goode,Steve Francks, RCE, CAE,Drew
Brighton,Gerry Allen
Governor’s Square 15, Plaza/Concourse Level

AEs are from Mars and Volunteers are from Venus

10:45 AM - 11:40 AM Evan Fuchs ABR, AHWD, CRS, e-PRO, GRI, RSPS, SFR,
SRS
Grand Ballroom 1, Tower/Second Level

I'm a New AE, Now What?

10:45 AM - 11:40 AM Cindy Butts, RCE, CAEGovernor’s Square 15, Plaza/Concourse Level

Serve Members with Market Data

10:45 AM - 11:40 AM Javier Vivas,Lawrence YunGrand Ballroom 2, Tower/Second Level

Two Heads Are Better Than One

10:45 AM - 11:40 AM Ginger Downs, RCE, CAE, CIPS, CEO,Windows, Tower/Second Level

Dale Retirement Video Booth

11:45 AM - 12:10 PM NonePlaza 1 on the Plaza Level

NAR Update Lunch

12:00 PM - 01:40 PM Dale Stinton, RCE, CAEPlaza Ballroom, Plaza/Concourse Level

AIP One-on-One Session

01:30 PM - 03:55 PM NoneTower Court A, Tower/Second Level

Economic Development: Relevance Beyond the MLS

02:00 PM - 02:55 PM Steve BoisWindows, Tower/Second Level

NRDS and E-Commerce

02:00 PM - 02:55 PM Chris DeRosa RCE, CAE, IOMGovernor’s Square 15, Plaza/Concourse Level

Show Me the Money – Unique RPAC Fundraising
Ideas

02:00 PM - 02:55 PM Jessica Kern,Travis Kessler, RCE, CAE,Jennifer
Zeller,Nancy Glaesemann,Drew Brighton
Grand Ballroom 2, Tower/Second Level

Succession Planning Success

02:00 PM - 02:55 PM Christine Todd, RCE, CAE, CIPSGrand Ballroom 1, Tower/Second Level

Dale Retirement Video Booth

03:00 PM - 03:55 PM NonePlaza 1 on the Plaza Level

NAR Dues Policies and Dues Remittance Procedures

03:15 PM - 04:10 PM Patty Garcia, Josh PierpointGovernor’s Square 15, Plaza/Concourse Level

RCE Overview and ADF Workshop

03:15 PM - 04:10 PM NoneGovernor’s Square 16, Plaza/Concourse Level

Sunday Roundtable Overview

03:15 PM - 04:10 PM Travis Kessler, RCE, CAE,Lena Singer,Nobu
Hata,Lawrence Yun,Chris DeRosa, RCE, CAE, IOM
Plaza Ballroom Foyer, Plaza/Concourse Level

Workshop: Be the Front Line for Your Members

03:15 PM - 04:10 PM Andrew Scoulas, AHWD, CIPS, e-PRO, RSPS,Hathaway
Hester
Governor’s Square 12, Plaza/Concourse Level

Workshop: Consumer Advocacy Outreach - The Next
Peak of Advocacy

03:15 PM - 04:10 PM Erin Murphy,Coleman BassGovernor’s Square 14, Plaza/Concourse Level

Elevate Your Fundraising Plan with NAR's RPAC
Online Program

04:15 PM - 04:40 PM NonePlaza Court 7, Plaza/Concourse Level

RAMCO Subscriber Implementation Meeting

04:30 PM - 05:25 PM NoneGrand Ballroom 1, Tower/Second Level

RPAC Major Investor Reception

04:30 PM - 05:25 PM NoneWindows, Tower/Second Level

PAC Management System Overview

05:00 PM - 05:45 PM NonePlaza Court 7, Plaza/Concourse Level

Continental Breakfast

07:00 AM - 07:40 AM NonePlaza Exhibit Area, Foyer Level

Power Skills for Success: How Top AEs Perform at
Higher Levels

08:00 AM - 12:55 PM Jerry Matthews,Dale Stinton, RCE, CAEPlaza Ballroom, Plaza/Concourse Level

Advocacy: Three Ways to Act

03:00 PM - 03:55 PM Elizabeth Hancock Green,Susie Helm, RCE,Kipp
Cooper, RCE,Brandon Alderete
Governor’s Square 15, Plaza/Concourse Level

Build Your Community Brand

11:00 AM - 11:55 AM Clint Skutchan RCE, ePROGrand Ballroom I, Tower/Second Level

Build, Lead, and Grow Your Team Through Effective
Leadership

01:30 PM - 02:25 PM Marc CunninghamWindows, Tower/Second Level

Create a Winning Education Program

03:00 PM - 03:55 PM Dwayne Carte ABR, AHWD, BPOR, CIPS, e-PRO, GREEN,
MRP, RCE, RSPS, SFR, SRES, SRS
Windows, Tower/Second Level

Economic Development: Relevance Beyond the MLS

02:00 PM - 02:55 PM Steve BoisWindows, Tower/Second Level

How to Be Small and Mighty with Core Standards

09:30 AM - 10:25 AM Alice Martin, AHWD, GRI, RCE,Carol Lawhon,Gail
Pyszka,Denise Schultz, RCE,Maranda DeSanto, RCE
Windows, Tower/Second Level

Two Heads Are Better Than One

10:45 AM - 11:40 AM Ginger Downs, RCE, CAE, CIPS, CEO,Windows, Tower/Second Level

What Members Really Want

09:45 AM - 10:40 AM Leigh Brown ABR, CIPS, SRS, e-PRO, SFR, SRESGrand Ballroom 2, Tower/Second Level

AE Institute Welcome Lounge

04:00 PM - 05:55 PM NonePlaza Ballroom AB, Plaza/Concourse Level

Continental Breakfast

07:00 AM - 07:40 AM NonePlaza Exhibit Area, Foyer Level

Continental Breakfast

07:00 AM - 07:40 AM NonePlaza Exhibit Area, Foyer Level

Dale Retirement Video Booth

04:00 PM - 04:55 PM NonePlaza 1 on the Plaza Level.

Dale Retirement Video Booth

03:00 PM - 04:55 PM NonePlaza 1 on the Plaza Level

Dale Retirement Video Booth

12:00 PM - 01:25 PM NonePlaza 1 on the Plaza Level.

Dale Retirement Video Booth

11:45 AM - 12:10 PM NonePlaza 1 on the Plaza Level

Dale Retirement Video Booth

03:00 PM - 03:55 PM NonePlaza 1 on the Plaza Level

Grab-and-Go Lunch

12:15 PM - 12:40 PM NonePlaza Foyer, Plaza/Concourse Level

NAR Update Lunch

12:00 PM - 01:40 PM Dale Stinton, RCE, CAEPlaza Ballroom, Plaza/Concourse Level

Opening Session

08:00 AM - 09:25 AM Joe MogliaPlaza Ballroom, Plaza/Concourse Level

Power Skills for Success: How Top AEs Perform at
Higher Levels

08:00 AM - 12:55 PM Jerry Matthews,Dale Stinton, RCE, CAEPlaza Ballroom, Plaza/Concourse Level

REALTOR® Party Breakfast

07:30 AM - 09:10 AM NonePlaza Ballroom, Plaza/Concourse Level

Registration Desk

05:30 PM - 07:25 PM NonePlaza Registration Desk, Plaza / Concourse Level

Registration Desk

07:30 AM - 05:25 PM NonePlaza Registration Desk, Plaza / Concourse Level

Registration Desk

07:30 AM - 03:55 PM NonePlaza Registration Desk, Plaza / Concourse Level

Registration Desk

08:00 AM - 02:55 PM NonePlaza Registration Desk, Plaza / Concourse Level

RPAC Major Investor Reception

04:30 PM - 05:25 PM NoneWindows, Tower/Second Level

State Chief Staff Meeting

01:30 PM - 02:55 PM NoneGovernor’s Square 14, Plaza/Concourse Level

AE Young Professional Network (YPN) Meet Up

05:30 PM - 07:25 PM NoneAppaloosa Grill – Wright Room (2nd floor), 535
16th Street

Icebreaker Reception

05:00 PM - 06:25 PM NonePlaza Ballroom, Plaza/Concourse Level

AEI Lunch & Learn - Get Involved, Get Ahead

12:15 PM - 01:10 PM Michele Holen, RCE,Ruth Hackney, RCEGovernor’s Square 12, Plaza/Concourse Level

AEI Lunch & Learn - HR Staffing Issues

12:15 PM - 01:10 PM Kevin Watkins, MBA, SPHRGovernor’s Square 10, Plaza/Concourse Level

AEI Lunch & Learn - Networking Roundtables

12:15 PM - 01:10 PM NonePlaza Exhibit, Plaza/Concourse Level

AEI Lunch & Learn - REALTOR® University - The
Master's Experience

12:15 PM - 01:10 PM Jim Haisler, MRE, RCE, AHWD, BPOR, CIPS, e-PRO Governor’s Square 16, Plaza/Concourse Level

AEI Lunch & Learn - The Rise of the #Anywhere
Office

12:15 PM - 01:10 PM Nick Kremydas, e-PRO, RCEGovernor’s Square 11, Plaza/Concourse Level

Sunday Roundtable Overview

03:15 PM - 04:10 PM Travis Kessler, RCE, CAE,Lena Singer,Nobu
Hata,Lawrence Yun,Chris DeRosa, RCE, CAE, IOM
Plaza Ballroom Foyer, Plaza/Concourse Level

Workshop: Be the Front Line for Your Members

03:15 PM - 04:10 PM Andrew Scoulas, AHWD, CIPS, e-PRO, RSPS,Hathaway
Hester
Governor’s Square 12, Plaza/Concourse Level

Workshop: Consumer Advocacy Outreach - The Next
Peak of Advocacy

03:15 PM - 04:10 PM Erin Murphy,Coleman BassGovernor’s Square 14, Plaza/Concourse Level

AEs are from Mars and Volunteers are from Venus

10:45 AM - 11:40 AM Evan Fuchs ABR, AHWD, CRS, e-PRO, GRI, RSPS, SFR,
SRS
Grand Ballroom 1, Tower/Second Level

Build Bridges with Brokers

09:45 AM - 10:40 AM Adorna Carroll, ABR, CIPS, CRB, GRI, SRS, ePRO,
SFR
Grand Ballroom 1, Tower/Second Level

Can You Hear Me Now? Three Essential Communication
Skills Effective Leaders Must Master

11:00 AM - 11:55 AM Terry Watson ABR, ABRM, AHWD, e-PRO, GREEN, GRI,
SRES
Plaza Ballroom, Plaza/Concourse Level

Dancing with a Cactus: Dealing with Difficult
People

01:30 PM - 02:25 PM Kevin McNultyGrand Ballroom 1, Tower/Second Level

Innovative Customer Service for Associations

03:00 PM - 03:55 PM Juanita McDowelle-PROGrand Ballroom 1, Tower/Second Level

PCI, PII, Data Security – What Does It All Mean
for Associations?

09:30 AM - 10:25 AM Lena Singer, Chris DeRosa RCE, CAE, IOMGrand Ballroom 1, Tower/Second Level

Succession Planning Success

02:00 PM - 02:55 PM Christine Todd, RCE, CAE, CIPSGrand Ballroom 1, Tower/Second Level

The Data Driven Campaign – Going to the Next
Level

09:30 AM - 10:25 AM Joe Goode,Steve Francks, RCE, CAE,Drew
Brighton,Gerry Allen
Governor’s Square 15, Plaza/Concourse Level

AIP One-on-One Session

01:30 PM - 03:55 PM NoneTower Court A, Tower/Second Level

AIP One-on-One Session

01:00 PM - 03:55 PM NoneTower Court A, Tower/Second Level

Elevate Your Fundraising Plan with NAR's RPAC
Online Program

04:15 PM - 04:40 PM NonePlaza Court 7, Plaza/Concourse Level

Elevate Your Fundraising Plan with NAR's RPAC
Online Program

02:00 PM - 02:25 PM NonePlaza Court 7, Plaza/Concourse Level

PAC Management System Overview

05:00 PM - 05:45 PM NonePlaza Court 7, Plaza/Concourse Level

PAC Management System Overview

03:00 PM - 03:40 PM NonePlaza Court 7, Plaza/Concourse Level

RAMCO Subscriber Implementation Meeting

04:30 PM - 05:25 PM NoneGrand Ballroom 1, Tower/Second Level

Anatomy of a Consumer Outreach Program A-Z

09:30 AM - 10:25 AM Nobu Hata,Sara Wiskerchen,David Greer,TJ DoyleGrand Ballroom 2, Tower/Second Level

Demystify Distance Education

11:00 AM - 11:55 AM Roger Turcotte GRIWindows, Tower/Second Level

Embracing MLS Consolidation and Living to Tell

11:00 AM - 11:55 AM Anne Marie Matteo, RCE, CAE,Kevin McQueen,Carrie
Kendall, RCE,David Bennett, CAE
Grand Ballroom 2, Tower/Second Level

Platforms, Portals, and Publishers, Oh My!

01:30 PM - 02:25 PM Gene Millman, ABR, AHWD, CRS, GRI,Bill Lublin,
CRS, CRB, GRI,Alex Lange,Rebecca Jensen,Anne Marie
DeCatsye, Esq.
Grand Ballroom 2, Tower/Second Level

Serve Members with Market Data

10:45 AM - 11:40 AM Javier Vivas,Lawrence YunGrand Ballroom 2, Tower/Second Level

Show Me the Money – Unique RPAC Fundraising
Ideas

02:00 PM - 02:55 PM Jessica Kern,Travis Kessler, RCE, CAE,Jennifer
Zeller,Nancy Glaesemann,Drew Brighton
Grand Ballroom 2, Tower/Second Level

Spokesperson Training for AEs

03:00 PM - 03:55 PM Peter Mosca, CCFA, e-PRO, GREEN, SFR, SRESGrand Ballroom 2, Tower/Second Level

What Will the Industry Look Like in the Next 10
Years?

09:45 AM - 10:40 AM Steve MurrayWindows, Tower/Second Level

CEO Program Featuring the Disney Institute - Sold
Out

08:00 AM - 04:25 PM NoneGrand Ballroom 2, Tower/Second Level

Certified Professional Standards Administration --
$35

08:00 AM - 04:55 PM Diane Mosley, RCE,Patrick Reilly, RCE,Richard
Haggerty
Grand Ballroom 1, Tower/Second Level

CIPS Global Programs for Associations -- $75

08:30 AM - 12:25 PM NoneDirector’s Row I, Plaza/Lobby Level

CMLS Best Practices

09:00 AM - 03:55 PM NoneGovernor’s Square 12, Plaza/Concourse Level

Commercial Membership By Design -- $75

01:00 PM - 04:25 PM NoneDirector’s Row I, Plaza/Lobby Level

e-PRO Day 1 -- $75

08:30 AM - 04:25 PM NoneDirector’s Row J, Plaza/Lobby Level

REALTOR® Party Immersion Day Training

08:30 AM - 02:55 PM NoneWindows, Tower/Second Level

RPR® Resources for Core Standards - Consumer and
Member Outreach Made Easy

03:00 PM - 03:55 PM Karen FranceGovernor’s Square 14, Plaza/Concourse Level

I'm a New AE, Now What?

10:45 AM - 11:40 AM Cindy Butts, RCE, CAEGovernor’s Square 15, Plaza/Concourse Level

NAR Dues Policies and Dues Remittance Procedures

03:15 PM - 04:10 PM Patty Garcia, Josh PierpointGovernor’s Square 15, Plaza/Concourse Level

NAR Policy 101

01:30 PM - 02:25 PM Rodney Gansho RCEGovernor’s Square 15, Plaza/Concourse Level

New AE Networking Reception - By Invitation Only

04:00 PM - 04:55 PM NonePresidential Suite

NRDS and E-Commerce

02:00 PM - 02:55 PM Chris DeRosa RCE, CAE, IOMGovernor’s Square 15, Plaza/Concourse Level

RCE CAE Plus Exam

08:00 AM - 09:40 AM NonePlaza Court 7, Plaza/Concourse Level

RCE Designee “Early Access Pass” to Icebreaker
Reception

04:00 PM - 04:55 PM NonePlaza Ballroom, Plaza/Concourse Level

RCE Exam

08:00 AM - 11:40 AM NonePlaza Court 6, Plaza/Concourse Level

RCE Overview and ADF Workshop

03:15 PM - 04:10 PM NoneGovernor’s Square 16, Plaza/Concourse Level